Limits of Fitness to Practise

CORU can only look into a complaint about a person who is registered with CORU (a registrant).

The registers for the following professions are open:

  • Dietitians
  • Medical Scientists
  • Occupational Therapists
  • Optometrists and Dispensing Opticians
  • Physiotherapists
  • Podiatrists/Chiropodists
  • Radiographers
  • Social Workers
  • Social Care Workers
  • Speech and Language Therapists

CORU can only look into a complaint about incidents occurring on or after Fitness to Practise opened on 31 December 2014.

CORU can only take action in respect of a registrant where the incidents complained of are of a serious nature and raise a concern about the registrant’s ability to practise his or her profession. CORU’s objective is to take action where necessary to protect service users, patients and the public interest. Before making a complaint to CORU you may wish to consider whether it is better to make your complaint locally to the registrant directly or to the relevant employer/institution. The Fitness to Practise team in CORU can help with queries in relation to the types of complaints that can be considered by CORU. Grounds for Complaints can be found here.

CORU is unable to:

  • look into complaints about any person who is not registered with CORU
  • give legal or professional advice or representation to people making complaints
  • look into complaints about hospitals, clinics or other healthcare organisations
  • help you make a claim for compensation
  • give or arrange medical treatment or counselling for you
  • contact a registrant for you and ask him or her to do something for you
  • make a registrant apologise to you
  • give you a detailed explanation of what happened to you. This information can only come from the registrant or the relevant body or authority
  • influence court proceedings or overturn any decisions made by a court. (Please click here for further information on complaints about Court Proceedings.)
  • under the Health and Social Care Professionals Act 2005 (as amended), re-open complaints following the decision of the Council that no further action is to be taken.