CORU is committed to delivering the highest level of customer service to all our customers.
As part of this commitment, CORU will:
- Deal with all customers promptly and efficiently
- Provide clear and accurate information
- Be open, friendly and accountable at all times
- Protect any personal information provided to us
- Respond to complaints
- Avoid undue delay in dealing with complaints
- Respond to correspondence in Irish as required
- Seek continuous improvement
CORU’s Customer Charter sets out the standards of service you are entitled to expect from us.